Kate’s House Foundation®

Privacy & Confidentiality Policy

Kate’s House Foundation (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of personal information collected through this website (the “Site”). This Privacy & Confidentiality Policy explains how information is collected, used, stored, and disclosed.

This policy applies to website users, applicants, donors, and individuals who interact with the Site. It does not replace or override confidentiality obligations that apply to residents or program participants under federal or state law.

Ownership and Contact Information

This website is owned and operated by Kate’s House Foundation.

Purpose of This Policy

The purpose of this Privacy & Confidentiality Policy is to inform users of:

• The personal information we collect
• How that information is used
• Who may access the information
• The rights of users
• Our cookie and communication practices

This policy applies in addition to any applicable terms and conditions governing use of the Site.

Consent

By using this Site, you consent to the collection, use, and retention of information as described in this Privacy & Confidentiality Policy.

Personal Information We Collect

We collect only information that is reasonably necessary to operate the Site and fulfill legitimate organizational purposes.

Information Collected Automatically

When you visit the Site, limited information may be collected automatically, including:

• Pages viewed or content accessed
• Links clicked or interactions with the Site
• General device and browser information

This information is collected using Google Analytics, deployed through Google Tag Manager, and is used for site functionality, analytics, measurement of our outreach and advertising, and general marketing insights.

Information Collected Voluntarily

We may collect personal information that you voluntarily submit through the Site, including:

• Name
• Email address
• Phone number
• Mailing address
• Payment or transaction information (when applicable)

This information is typically collected through forms, donations, registrations, or information requests, and is processed using tools such as Gravity Forms and ActiveCampaign. Donations and payment transactions are processed by Stripe; we do not store complete payment card numbers on our own systems.

Third-Party Services

We use trusted third-party services to operate the Site, communicate with supporters, process donations, and measure our outreach. These providers may collect or process information subject to their own privacy policies, including:

• Google Analytics & Google Ads (analytics and advertising measurement)
• ActiveCampaign (email communications and contact management)
• Stripe (donation and payment processing)
• Gravity Forms (website forms)

We are not responsible for the privacy practices of these third parties or of any other websites linked from this Site.

How We Use Personal Information

Personal information collected through the Site may be used for:

• Responding to inquiries and communications
• Processing donations or transactions
• Providing information about programs, services, or events
• Marketing and outreach communications
• Internal administrative and operational purposes

We do not use personal information for purposes beyond those disclosed in this policy.

Access to and Disclosure of Information

Internal Access

Personal information may be accessed by employees, contractors, or volunteers who require access to perform their job responsibilities and who are subject to confidentiality obligations.

External Disclosure

We do not sell or rent personal information. Information may be disclosed only:

• When required by law or legal process
• To protect the rights, safety, or property of Kate’s House Foundation
• In connection with organizational restructuring or asset transfers

We are not responsible for the privacy practices of third-party websites linked from this Site.

Confidentiality of Residents and Program Participants

Kate’s House Foundation operates recovery housing and related services and is subject to applicable federal and state confidentiality laws, including the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.

Accordingly, we do not confirm or deny an individual’s residency, program participation, housing status, accommodation requests, rule compliance, or any aspect of care or housing to any third party without a specific, written authorization signed by the resident.

Confidential information will not be disclosed to third parties without a valid, written authorization signed by the resident that meets applicable legal requirements. This includes, but is not limited to, family members, spouses or partners, caregivers, friends, roommates, property owners, employers, attorneys or advocates not formally authorized by the resident, researchers, media representatives, donors, referral sources, or other outside individuals or organizations. Requests for information made on behalf of a resident, or purportedly in the resident’s interest, do not grant access absent proper authorization. Kate’s House Foundation does not acknowledge or respond to third-party requests for confirmation, status updates, or documentation regarding any individual absent proper authorization.

Data Retention and Use of Anonymized Information

Identifiable personal information is retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, to comply with legal or regulatory requirements, or to support organizational operations.

Kate’s House Foundation may retain and use de-identified or anonymized data for program evaluation, education, research, reporting, grant applications, academic publication, and quality improvement purposes.

De-identified data is processed in a manner that removes direct and indirect identifiers and cannot reasonably be used to identify an individual. Such data may be retained for extended periods and is not used to make decisions about specific individuals.

Identifiable information is not used for research purposes without appropriate authorization or other lawful basis, as required by applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. While reasonable precautions are taken, no method of internet transmission or electronic storage is completely secure.

Children’s Privacy

This Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

Access, Correction, or Deletion Requests

Users may request access to, correction of, or deletion of personal information by contacting the Privacy Officer. Requests will be handled in accordance with applicable law.

Do Not Track Signals

The Site does not respond to browser “Do Not Track” signals. We use analytics and advertising-measurement tools, such as Google Analytics and Google Ads, that may collect information about how visitors interact with the Site.

Email Communications and Opt-Out

Users may opt out of marketing emails at any time by using the unsubscribe link included in such communications.

Cookies

The Site uses cookies, including cookies set by Google Analytics (through Google Tag Manager), to understand how visitors use the Site and to measure the performance of our outreach and advertising. Users may manage or disable cookies through their browser settings; disabling cookies may affect some Site functionality.

Changes to This Policy

This Privacy & Confidentiality Policy may be updated periodically to reflect changes in law or operations. Updates will be posted on this page.

Contact Information

For questions or concerns regarding this policy, please contact: